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These terms outline how you may browse, purchase from, and interact with the Youhess marketplace. By using this site, you agree to the conditions below, which are designed to keep transactions fair for shoppers, makers, and the platform alike.
Youhess operates as a curated storefront for handcrafted home decor, personalized gifts, and small-batch lifestyle products sourced from independent makers across India. The site provides product listings, maker profiles, material details, care instructions, and a checkout process for placing orders. We do not offer financial services, betting, or any form of wagering, and the platform is intended solely for lawful purchases of physical goods.
When placing an order, you agree to provide accurate delivery and contact information, and to confirm that you are legally able to enter into a purchase agreement. You are responsible for reviewing product descriptions, dimensions, and care guidance before completing a transaction. If you notice an error in your order details, contact us promptly at info@youhess.com so we can address it before dispatch.
Each product page is prepared from information supplied by the independent maker, including materials, dimensions, and finishing techniques. While we review listings for consistency, slight variations in color, texture, and size are natural characteristics of handmade goods and should be expected. We do not claim that any item is machine-perfect, and we encourage shoppers to read the full description before purchasing.
Orders are processed after payment confirmation, and dispatch times vary depending on the maker's location and the shipping destination. We aim to communicate realistic timelines at checkout, but delivery dates are estimates rather than guarantees. Risk of loss passes to you once the parcel is handed to the carrier, and any delivery issues should be reported to us within a reasonable period so we can assist with resolution.
To the fullest extent permitted by law, Youhess is not liable for indirect, incidental, or consequential damages arising from the use of this site or from the purchase, use, or inability to use any product listed here. Our total liability for any claim related to an order is limited to the amount you paid for that specific item. Nothing in these terms restricts your statutory rights as a consumer.
We may update these terms from time to time to reflect changes in our operations, legal requirements, or platform features. Continued use of the site after changes are posted constitutes acceptance of the revised terms. We may also suspend or restrict access to the platform if a user engages in fraudulent activity, misuses the site, or violates applicable laws. For questions about these terms, write to us at 35, Brock Heights, Yerwada Bikaner - 124468 or call +91 371 0681016.